Contact Citta Games
We're here to help! Get in touch with the Citta Games team for support, questions, feedback, or any other assistance you need.
24/7 Support
Our team is available around the clock to assist you
Fast Response
We aim to respond to all inquiries within 2 hours
Global Support
Support available in multiple languages worldwide
How to Reach Us
Live Chat
Get instant help from our support team through our live chat feature. Available 24/7 for immediate assistance.
Start Live ChatEmail Support
Send us a detailed message and we'll get back to you within 2 hours. Perfect for complex inquiries.
Send EmailPhone Support
Speak directly with our support team during business hours. Available for urgent matters and complex issues.
Call NowConnect with us on WhatsApp for quick questions and support. We respond within 30 minutes.
WhatsApp ChatSend Us a Message
Fill out the form below and we'll get back to you as soon as possible. All fields marked with * are required.
Contact Specific Departments
For specialized inquiries, you can contact our dedicated departments directly:
Customer Support
General questions, account issues, and basic assistance
Technical Support
Platform issues, game problems, and technical difficulties
Financial Services
Deposits, withdrawals, payment issues, and billing
Legal & Compliance
Legal matters, terms, privacy, and regulatory questions
Business Development
Partnerships, collaborations, and business opportunities
Media & Press
Press inquiries, media requests, and public relations
Our Office Locations
Citta Games operates globally with offices in multiple locations to serve our international community:
Headquarters
Address:
Citta Games Headquarters
123 Gaming Street
Entertainment District
Gaming City, GC 12345
United States
Phone: +1-800-CITTA-GAMES
Email: [email protected]
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
European Office
Address:
Citta Games Europe
456 Gaming Avenue
Gaming Quarter
London, UK SW1A 1AA
Phone: +44-20-CITTA-GAMES
Email: [email protected]
Hours: Monday - Friday, 9:00 AM - 6:00 PM GMT
Asia-Pacific Office
Address:
Citta Games Asia-Pacific
789 Gaming Boulevard
Entertainment Zone
Singapore 018956
Phone: +65-CITTA-GAMES
Email: [email protected]
Hours: Monday - Friday, 9:00 AM - 6:00 PM SGT
Expected Response Times
We understand the importance of timely responses. Here's what you can expect from Citta Games:
Immediate Response
- Live Chat: Instant
- WhatsApp: Within 30 minutes
- Phone Support: During business hours
Quick Response
- Technical Issues: Within 1 hour
- Account Issues: Within 2 hours
- General Inquiries: Within 4 hours
Standard Response
- Financial Matters: Within 24 hours
- Legal Questions: Within 24 hours
- Business Inquiries: Within 48 hours
Tips for Faster Support
Help us help you faster with these helpful tips:
📝 Be Specific
Provide detailed information about your issue, including error messages, screenshots, and steps to reproduce the problem.
🔍 Check FAQ First
Many common questions are answered in our FAQ section. Check there first to save time.
📱 Use Live Chat
For urgent issues, live chat provides the fastest response time and immediate assistance.
📧 Include Account Info
When contacting support, include your username or account email for faster account-related assistance.
Ready to Get Help?
Our Citta Games support team is ready to assist you with any questions or concerns. Choose your preferred contact method and we'll get back to you promptly.